E’LAST’s agency E Entertainment has announced plans to take legal action against tour organizer MC Entertainment after the group’s New York concert was cancelled at the last minute.
The announcement comes in the wake of two weeks of horror stories about MC Entertainment, the local promotion company based in Puerto Rico that was responsible for organizing E’LAST’s North American tour.
Earlier this month, E’LAST kicked off their “THRILL” tour of North America with a concert in Los Angeles. However, despite fans’ excitement at getting to see E’LAST, many concertgoers complained afterwards about MC Entertainment’s handling of the event, with some reporting that they had been scammed.
According to fan accounts, the concert started over three hours late, and when it ended less than two hours later, fans were reportedly kicked out without receiving merchandise that they had already paid for. Additionally, the meet-and-greet and hi-touch events that were scheduled to take place after the concert never took place.
Some fans also reported that the E’LAST members left the venue crying, and Wonhyuk even alluded to the fact that the night had not gone as planned in a tweet he posted after the concert.
— E’LAST(엘라스트) (@ELASTofficial) May 8, 2023
Then, earlier this week, E’LAST was forced to cancel their Atlanta concert at the very last minute due to safety concerns. At a time when the concert was already supposed to have begun, it was announced that the makeshift stage that had been set up at the venue was not safe for the idols to use during their performance.
Despite the situation not being their fault, the E’LAST members apologized profusely to fans during the fan signing event and hi-touch event that followed. In a statement released later in the night, E’LAST’s agency E Entertainment added, “For fans who would like refunds, we ask that you make refund requests through MC Entertainment.”
On May 20 local time, E Entertainment announced that E’LAST’s New York concert, which was scheduled to take place the following day, had been unexpectedly cancelled. According to the agency, they were unilaterally informed of the cancellation by MC Entertainment, and despite their best efforts to figure out a way to move forward with the show, their hands were “tied” by the promotion company.
E Entertainment also stated that they would be taking legal action against MC Entertainment, who allegedly failed to book airplane tickets, hotel rooms, proper concert venues, and more during E’LAST’s tour.
The agency’s full announcement is as follows:
Hello, this is E Entertainment.
We are announcing that [E’LAST’s] concert in New York, which was the final stop of the “THRILL” North America tour, has been cancelled.
During the past month or so that we have been on tour, MC Entertainment has not fulfilled various parts of their contract, such as not having booked airplane tickets or hotel rooms, not having made proper preparations in advance at concert venues, pressuring [E’LAST] to hold concerts at venues where it would be impossible to hold a concert, and more. However, out of consideration for the local fans who had been waiting for this tour, both our agency and the artist tried as much as we could to proceed with the concerts whenever possible.
In the case of New York, just one day before the concert, MC Entertainment unilaterally informed us of the cancellation. Because both our agency and the artist felt strongly about wanting to proceed with the concert, we tried to find whatever method we could [to hold the show], but MC Entertainment has already made it so that our hands are tied, and we ultimately determined that it will be difficult to move forward [with the concert].
We will take all legal action that we can against this breach of contract, and we decided to take legal action against MC Entertainment in order to prevent these kinds of incidents from occurring in the future.
To the fans who had been waiting [to see E’LAST], we thank you and ask for your understanding.